Norm-following.

What other people seem to do can quietly steer your own choice.

People often drift toward what they think others like them do. Showing a household how its energy use compares with its neighbors can reduce use a little.

2%

Less electricity per home after the bill showed how it compared with similar neighbours, averaged over 17 experiments.

Allcott 2011

Allcott 2011 · Allcott & Rogers 2014 · Allcott 2015 · Schultz, Nolan, Cialdini, Goldstein & Griskevicius 2007